EMPOWERING SMALL & MEDIUM BUSINESSES WITH RELIABLE IT SOLUTIONS

With FAYWEST IT Services as your technology partner, you get expert IT support tailored to your business. Let’s build a smarter, more secure future together.

OUR TRUSTED PARTNERS

ABOUT US

At Faywest IT Services, we understand that small and medium-sized businesses need technology that works for them—not against them. That’s why we provide affordable, scalable, and secure IT solutions designed to keep your business running smoothly.

As a trusted Managed Service Provider (MSP), we offer comprehensive IT support through service agreements tailored to small and medium sized businesses, ensuring proactive monitoring, maintenance, and security for your systems. From network management and cybersecurity to cloud solutions and data backup, we take care of

your IT so you can focus on growing your business.

ABOUT US

At Faywest IT Services, we understand that small and medium-sized businesses need technology that works for them—not against them. That’s why we provide affordable, scalable, and secure IT solutions designed to keep your business running smoothly.

As a trusted Managed Service Provider (MSP), we offer comprehensive IT support through service agreements tailored to small and medium sized businesses, ensuring proactive monitoring, maintenance, and security for your systems. From network management and cybersecurity to cloud solutions and data backup, we take care of

your IT so you can focus on growing your business.

EMPOWERING SMALL & MEDIUM BUSINESSES WITH RELIABLE IT SOLUTIONS

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Remote & Onsite Support

Business Hours IT Support
Help Ticket Tracking System

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System Monitoring & Security

Server & PC Monitoring
Backup Monitoring
Managed Antivirus & Spam Filtering

☁️

Cloud & Software Management

Cloud-Based Server & Microsoft 365 Backup
Microsoft 365 Management

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Software & Updates Management

Managed Microsoft Updates
Managed Third-Party Software Updates

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Remote Access & Vendor Support

Remote Support Software
User Remote Access Software
Site Documentation

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Vendor Management Services

Handling vendor interactions & IT-related partnerships

FREQUENTLY ASKED QUESTIONS

Answers To Commonly Questions

What types of businesses do you support?

We specialize in providing IT solutions for small and medium-sized businesses across various industries. Whether you're in construction, healthcare, finance, or retail, our services ensure smooth operations and enhanced security.

What is included in your Remote & Onsite Business Hours Support?

Our support covers troubleshooting, system updates, software installation, and general IT assistance during regular business hours. We offer both remote and onsite support to keep your operations running smoothly.

How does your Help Ticket Tracking System work?

Our system allows businesses to submit and track IT support requests in real-time. Each ticket is assigned a priority level, and our team works efficiently to resolve issues based on urgency and impact.

Do you offer cloud backup solutions for Microsoft 365?

Yes! We provide secure cloud-based backup solutions for Microsoft 365, ensuring your emails, files, and data are always protected and recoverable in case of cyber threats or accidental deletion.

How does your Managed Antivirus & Spam Filtering protect my business?

We implement advanced antivirus software and AI-powered spam filtering to keep your systems safe from malware, phishing attacks, and ransomware, reducing the risk of security breaches.

What makes your IT services different from other providers?

We provide proactive IT monitoring, customized solutions, and proactive system protection to prevent problems before they occur. Our hands-on approach ensures your business stays productive and secure at all times.